Front Desk Agent - Seasonal

Responsibilities Include (but not limited to):

  • Greet and interact with every guest that comes to or passes by the front desk area.
  • Determine customer needs to ensure all guests purchase the correct items.
  • Manage the Point of Sales system.
  • Open and close cash register as needed.
  • Educate guests on skier safety, grooming status, open / closed terrain or other relevant updates.
  • Answer the Echo Mountain phone and respond to inbound inquiries.
  • Assist with scheduling Ski & Ride School Lessons.
  • Coordinate arrival and preparedness of Ski & Ride School customers.
  • Monitor bathrooms, Lodge and Cabin areas for cleanliness and comfortability.
  • Capture customer feedback via survey, in-person, phone and more.
  • All other duties as assigned.
  • All Echo Mountain employees are expected to assist in other areas as needed.

Requirements Include (but not limited to):

  • Able to read, write, speak, understand and comprehend English fluently
  • Able to communicate clearly, calmly and effectively with guests
  • Able to stand for long periods of time of excess of 4-6 hours without sitting
  • Ability to lift or move 25 lbs
  • Must enjoy working with the public and have strong telephone skills and etiquette
  • Must have a strong work ethic and able to help lead desk staff by example
  • Must have basic computer and cash handling skills
  • Ability to be trained on and become proficient in Point of Sales System

Qualified applicants must be able to complete a background check and reference checks. Echo Mountain is a drug free workplace.

We hire the most highly qualified people available and provide a competitive benefits package which includes:

  • Season Pass for you and your dependents
  • Free & Discounted Lift Tickets @ Other CO Resorts
  • 50% off Food & Beverage
  • 50% off Rentals
  • 50% off Merchandise

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/AA/M/F/D/V

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.