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Front Desk Agent - Seasonal

Responsibilities Include (but not limited to):

  • Greet and interact with every guest that comes to or passes by the front desk area.
  • Determine customer needs to ensure all guests purchase the correct items.
  • Manage the Point of Sales system.
  • Open and close cash register as needed.
  • Educate guests on skier safety, grooming status, open / closed terrain or other relevant updates.
  • Answer the Echo Mountain phone and respond to inbound inquiries.
  • Assist with scheduling Ski & Ride School Lessons.
  • Coordinate arrival and preparedness of Ski & Ride School customers.
  • Monitor bathrooms, Lodge and Cabin areas for cleanliness and comfortability.
  • Capture customer feedback via survey, in-person, phone and more.
  • All other duties as assigned.
  • All Echo Mountain employees are expected to assist in other areas as needed.

Requirements Include (but not limited to):

  • Able to read, write, speak, understand and comprehend English fluently
  • Able to communicate clearly, calmly and effectively with guests
  • Able to stand for long periods of time of excess of 4-6 hours without sitting
  • Ability to lift or move 25 lbs
  • Must enjoy working with the public and have strong telephone skills and etiquette
  • Must have a strong work ethic and able to help lead desk staff by example
  • Must have basic computer and cash handling skills
  • Ability to be trained on and become proficient in Point of Sales System

Qualified applicants must be able to complete a background check and reference checks. Echo Mountain is a drug free workplace.

We hire the most highly qualified people available and provide a competitive benefits package which includes:

  • Season Pass for you and your dependents
  • Free & Discounted Lift Tickets @ Other CO Resorts
  • 50% off Food & Beverage
  • 50% off Rentals
  • 50% off Merchandise

Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members. EOE/AA/M/F/D/V



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