Guest Service Ambassador Supervisor - PT & FT - Seasonal
Jogan Inc Jogan Inc Idaho Springs, CO Idaho Springs, CO Temporary Part-time Full-time Temporary Part-time Full-time $17 - $18 an hour $17 - $18 an hour 6 days ago 6 days ago 6 days ago Ambassador Supervisor - FT & PT Seasonal Description Responsibilities include (but not limited to):
Greet all guests Carry ski and snowboard equipment for guests Offer information assistance to guests Assist guests with putting on skis or snowboards Provide basic assistance to guests Ski or ride with guests primarily focusing on beginners Staff the ticket desk as needed Encourage enthusiasm and safety for skiing and snowboarding, the learning process, and the further development of good skiing / riding skills Follow Echo's etiquette guidelines while interacting with guests and respond to all guests in a courteous, professional manner Instruct guests on The Responsibility Code, and uphold the highest levels of guest safety in varying winter weather conditions Actively and effectively communicate with guests to explain programs, operating hours, and other services Attend all required training, safety and other meetings, required both by the department and company Demonstrate a commitment to improving personal skiing / riding and teaching abilities through attendance of supplementary training Oversee and manage daily team of Ambassadors Assist with scheduling, hiring and training of Ambassador team Other duties:
All Echo Mountain employees are expected to assist in other areas as needed Requirements Include (but not limited to):
Must have the ability to ski or snowboard and teach or coach others.
Ability to ski and snowboard strongly preferred.
Proficiency will be subject to tests and training from other Echo staff.
Must have ability to verbally communicate, demonstrate, and explain concepts clearly to people of all ages Must be empathetic, patient and nurturing to students Ability to maintain logs, reports, and checklists Ability to effectively present information in one-on-one and small group situations to customers, students, clients, and other employees Must be able to regularly lift or move up to 25 pounds and occasionally lift or move more than 50 pounds, and perform other physically demanding skills, including standing for long periods of time and responding appropriately to emergency and other unplanned situations Must be able to work weekend and holidays, work effectively at high elevations, and function effectively in extreme cold weather conditions and in other inclement weather conditions.
Wage:
Pay starts at $20/hr.
and increases dependent on experience; Eligible for an End of Season Bonus Qualified applicants must be able to complete a background check and reference checks.
Echo Mountain is a drug free workplace.
We hire the most highly qualified people available and provide a competitive benefits package which includes:
Season Pass for you AND your immediate family/significant other Free & Discounted Lift Tickets @ resorts across CO 50% off Food & Beverage 50% off Rentals 50% off Merchandise Paid Sick Leave Flexible Scheduling Discounts with local and industry businesses Bonus Opportunities in-season and End of Season Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.
S.
and Canada Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members.
We are an equal opportunity employer as defined by federal, state or local laws.
Qualifications Motivations Preferred Peer Recognition:
Inspired to perform well by the praise of coworkers Self-Starter:
Inspired to perform without outside help Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Education Required Minimum High School or GED Experience Required Previous Guest Services Experience at a Mountain Resort Preferred Previous Ski Instructor Experience Previous Echo Mountain Ambassador Experience Licenses & Certifications Preferred PSIA ski/snowboard AASI ski/snowboard Job Types:
Temporary, Part-time, Full-time Pay:
$17.
00 - $18.
00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Paid time off Schedule:
Day shift Evening shift Holidays Work setting:
In-person Ability to commute/relocate:
Idaho Springs, CO 80452:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Service:
3 years (Preferred) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person Responsibilities include (but not limited to):
.
Estimated Salary: $20 to $28 per hour based on qualifications.
Greet all guests Carry ski and snowboard equipment for guests Offer information assistance to guests Assist guests with putting on skis or snowboards Provide basic assistance to guests Ski or ride with guests primarily focusing on beginners Staff the ticket desk as needed Encourage enthusiasm and safety for skiing and snowboarding, the learning process, and the further development of good skiing / riding skills Follow Echo's etiquette guidelines while interacting with guests and respond to all guests in a courteous, professional manner Instruct guests on The Responsibility Code, and uphold the highest levels of guest safety in varying winter weather conditions Actively and effectively communicate with guests to explain programs, operating hours, and other services Attend all required training, safety and other meetings, required both by the department and company Demonstrate a commitment to improving personal skiing / riding and teaching abilities through attendance of supplementary training Oversee and manage daily team of Ambassadors Assist with scheduling, hiring and training of Ambassador team Other duties:
All Echo Mountain employees are expected to assist in other areas as needed Requirements Include (but not limited to):
Must have the ability to ski or snowboard and teach or coach others.
Ability to ski and snowboard strongly preferred.
Proficiency will be subject to tests and training from other Echo staff.
Must have ability to verbally communicate, demonstrate, and explain concepts clearly to people of all ages Must be empathetic, patient and nurturing to students Ability to maintain logs, reports, and checklists Ability to effectively present information in one-on-one and small group situations to customers, students, clients, and other employees Must be able to regularly lift or move up to 25 pounds and occasionally lift or move more than 50 pounds, and perform other physically demanding skills, including standing for long periods of time and responding appropriately to emergency and other unplanned situations Must be able to work weekend and holidays, work effectively at high elevations, and function effectively in extreme cold weather conditions and in other inclement weather conditions.
Wage:
Pay starts at $20/hr.
and increases dependent on experience; Eligible for an End of Season Bonus Qualified applicants must be able to complete a background check and reference checks.
Echo Mountain is a drug free workplace.
We hire the most highly qualified people available and provide a competitive benefits package which includes:
Season Pass for you AND your immediate family/significant other Free & Discounted Lift Tickets @ resorts across CO 50% off Food & Beverage 50% off Rentals 50% off Merchandise Paid Sick Leave Flexible Scheduling Discounts with local and industry businesses Bonus Opportunities in-season and End of Season Up to 30% off hotel rooms at Great Wolf Resorts throughout the U.
S.
and Canada Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for all team members.
We are an equal opportunity employer as defined by federal, state or local laws.
Qualifications Motivations Preferred Peer Recognition:
Inspired to perform well by the praise of coworkers Self-Starter:
Inspired to perform without outside help Work-Life Balance:
Inspired to perform well by having ample time to pursue work and interests outside of work Flexibility:
Inspired to perform well when granted the ability to set your own schedule and goals Ability to Make an Impact:
Inspired to perform well by the ability to contribute to the success of a project or the organization Education Required Minimum High School or GED Experience Required Previous Guest Services Experience at a Mountain Resort Preferred Previous Ski Instructor Experience Previous Echo Mountain Ambassador Experience Licenses & Certifications Preferred PSIA ski/snowboard AASI ski/snowboard Job Types:
Temporary, Part-time, Full-time Pay:
$17.
00 - $18.
00 per hour
Benefits:
Employee discount Flexible schedule Health insurance Paid time off Schedule:
Day shift Evening shift Holidays Work setting:
In-person Ability to commute/relocate:
Idaho Springs, CO 80452:
Reliably commute or planning to relocate before starting work (Required)
Experience:
Customer Service:
3 years (Preferred) Shift availability:
Day Shift (Required) Night Shift (Required) Work Location:
In person Responsibilities include (but not limited to):
.
Estimated Salary: $20 to $28 per hour based on qualifications.
|
|
 | |
